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Online Casinos Find New Ways to Communicate

Posted on January 9, 2019 by Frances Cusumano

The online casino industry has evolved to maintain with the demands of an ever-changing gambling public that is becoming a lot more technologically advanced. New trends affect just how people desire to gamble which subsequently requires online casinos to initiate changes to boost the player's experience.

One of the techniques casinos have tried to re-invent themselves in has been regard to communication with new and existing players. Nowadays players are rewarded for finding a little downloadable message service that serves as an individual assistant if you are online. This can be a computer application called a 'Personal Messenger' also it updates players whenever there are new promotions, news and events occurring at a common casinos.

Some of the clever features that the Fortune Lounge Personal Messenger has, which we have been monitoring for a time period now, are the following:

  • You is now able to check your casino balance.
  • Contact the Fortune Lounge support team - live chat, email, and call-back & call centre numbers.
  • Link right to the Fortune Lounge Players Club, review your points balance and redeem your loyalty bonuses.
  • Use the quick-link buttons to examine the Fortune Lounge winners' wall also to keep up up to now with all the current latest Fortune Lounge news.
  • The Personal Messenger has been redesigned to create messages simpler to read. You're now also in a position to delete your read messages.
  • Another innovation on the market has been embraced by Titan Poker who's hosted on the Playtech software network. Titan Poker includes a live download function that automatically begins whenever a player enters the poker room's banking pages. Which means that players have 24/7 live assistance while making purchases online, which make the procedure a lot simpler and safer too.

    The Personal Messenger is really a new nifty application that replaces a lot of the e-mail (email) communication that online casinos experienced to depend on to obtain their important messages across with their discerning playing public. This relieves a few of the SPAM concerns that casinos face when relaying their messages with their customers. Casinos for some time will have had to handle the onslaught of anti-SPAM firms who blacklist them online if they're reported to possess sent unsolicited emails to undesirable recipients.

    Enter the brand new Personal Messenger and the others is history, and the very best part of this original tool is that it'll always be there on your own desktop. It generally does not use up much space inside your program files either. The Fortune Lounge Personal Messenger requires a mere megabyte to set up and that beats needing to go in to the casino software to request information that you ought to, essentially have close at hand.

    These new progressions have resulted in a fresh era in the market where players are increasingly being consulted a lot more to advance this ever-growing industry. Which means that if there is ever a business that is setting trends pertaining to customer support and player satisfaction, the web gambling industry will be at the forefront of the incremental changes, and would have something or two top teach other market in the organization playing field.